FAQ’s
What is your turnaround time?
Our standard turnaround time is 5-7 business days. Turnaround time is only an estimate, is not guaranteed and starts when your order is paid for AND we have all information to complete your job. Complex designs or orders with extra add-ons may increase turnaround time. Allow for at least 3 additional days for interior printed tags. The most up-to-date turnaround time will be listed on your quote and invoice. If you have a deadline for your order, you must let us know when placing your order and a rush fee may apply. Taking longer than 24 hours to approve your digital proofs may delay your order. Any circumstances out of 5 Dollar School Tees’s control (ie: weather delays, shipping errors by the supplier, etc.) may also require more time and are not factored into the initial turn around time estimate.
Must-Have Dates:
5 Dollar School Tees will do everything we can to meet any must-have date, but we cannot guarantee it. Rush fees may apply. Customer may be responsible for any expedited shipping charges associated with the order.
How much are the setup fees (aka screen fees)?
5 DST charges a small set up fee to cover screen costs. Cost start off at $10 for Students, but typically range from $10 – $25 based on colors and locations.
Do you have a minimum?
We will do an order as small as 1 pc, but in order to get the special promo pricing we require 24 pc minimum per design, per product in order to make it cost effective.
Can I mix and match shirt & ink colors?
Yes. Different shirt colors are ok as long as the ink colors are the same. If we need to change ink colors additional fees and minimums will apply.
Can I mix shirt sizes & do I need to order in dozens?
You can order as many different shirt sizes as you want and you DON’T have to order in dozens, unless otherwise stated.
I want to print on a shirt that isn’t listed, is that possible?
Of course! We print on hundreds of different brands but to make it easy we only list the most popular ones. As long as we can get the blanks we will print it for you. Just send us an email and we will see what we can do!
I’m missing a few shirts, what happened?
All orders can have up to 5% under run. Some shirts could be damaged during printing. Because of this, we strongly recommend ordering a few extras to account for this possibility. We always strive to give you everything you ordered, however, if there is a shortage with your order, we will refund or credit you for the difference.
Do you only print Tees?
Do you only print for schools?
Do I need to pay for my shirts now?
Yes. Just like any online company…Your payment must be received before your order is processed and printed. Since every job is CUSTOM we are unable to process your order until payment is received in full.
Changes to Your Order After Payment –